Discretion is a cornerstone of our service. We regularly facilitate private procurement for high-profile individuals and estates. Our Private Client Group manages the entire process with strict NDA compliance, ensuring that delivery, installation, and data handling are conducted with the highest level of confidentiality and security.

Absolutely. For a personalized experience, you may schedule a private consultation with one of our Wellness Architects. We provide expert guidance on product synergy, technical specifications, and end-to-end project management to ensure your recovery suite exceeds your expectations.

Yes. For professional and residential projects, we provide comprehensive technical CAD blocks and spatial layout consultations. Our team works directly with your interior designers or architects to ensure seamless integration of Smith Machines, Saunas, and Recovery pods into your existing environment.

Yes. Our Global Enterprise Division specializes in outfitting boutique hotels, professional sports facilities, and luxury residential developments. We offer volume procurement, dedicated project management, and customized maintenance contracts for commercial-grade equipment.

Every Prime Vital purchase includes complimentary White-Glove Concierge Delivery. Our specialized logistics team manages the secure transport, indoor placement, and professional assembly of your wellness suite. For international clients, we provide fully managed door-to-door white-glove service, including all customs and duties.

As an authorized premier partner for the world's leading wellness brands, we guarantee the Gold Standard in pricing and authenticity. If you find a verified offer from another authorized luxury retailer, our team will not only match the price but ensure your investment is backed by our exclusive extended white-glove warranty and priority support.

Every investment at Prime Vital is built to last. We offer Lifetime Technical Support and maintain direct relationships with manufacturer parts departments. Should your system require service, our concierge team will dispatch an authorized technician to your location to ensure zero downtime for your wellness routine.

Most Prime Vital wellness systems are designed for seamless integration. However, for high-output Saunas or Cold Plunge systems, we provide comprehensive pre-installation guides for your contractors. Our Technical Support Division is available via priority line to coordinate directly with your onsite electricians or plumbers to ensure a flawless setup.

Absolutely. We are a global leader in wellness logistics. We can facilitate 220V/240V configurations for our international clientele across Europe, the Middle East, and Asia. Our logistics team handles all international compliance certifications and ocean or air freight logistics.